A. Definitions

Short version: We use these basic terms throughout the agreement, and they have specific meanings. You should know what we mean when we use each of the terms.

1. An “Account” represents your legal relationship with IceShore. A “User Account” represents an individual User’s authorization to log in to and use the Service and serves as a User’s identity on IceShore.
2. The “Agreement” refers, collectively, to all the terms, conditions, notices contained or referenced in this document (the “Terms of Service” or the "Terms") and all other operating rules, policies and procedures that we may publish from time to time on the Website.
3. "Beta Previews" mean software, services, or features identified as alpha, beta, preview, early access, or evaluation, or words or phrases with similar meanings.
4. “Content” refers to content featured or displayed through the Website, including without limitation code, text, data, articles, images, photographs, graphics, software, applications, packages, designs, features, and other materials that are available on the Website or otherwise available through the Service. "Content" also includes Services. “User-Generated Content” is Content, written or otherwise, created or uploaded by our Users. "Your Content" is Content that you create or own.
5. “IceShore,” “We,” and “Us” refer to Launchers Co., Ltd., as well as our affiliates, directors, subsidiaries, contractors, licensors, officers, agents, and employees.
6. The “Service” refers to the applications, software, products, and services provided by IceShore, including any Beta Previews.
7. “The User,” “You,” and “Your” refer to the individual person, company, or organization that has visited or is using the Website or Service; that accesses or uses any part of the Account; or that directs the use of the Account in the performance of its functions. A User must be at least 13 years of age. Special terms may apply for business or government Accounts.
8. The “Website” refers to IceShore’s website, and all content, services, and products provided by IceShore at or through the Website. These Terms also govern Launchers Co., Ltd.’s any websites. Occasionally, websites owned by Launchers Co., Ltd. may provide different or additional terms of service. If those additional terms conflict with this Agreement, the more specific terms apply to the relevant page or service.
9. A “Workspace” is a unit of work within the Service, comprising its members, architectures, and settings. Paid plans are contracted and billed per Workspace.
10. A “Seat” is a paid place for a member in a Workspace, and is the unit of billing for paid plans. You are billed for the number of Seats you contract for, including Seats that are not assigned to any member. People who are not members of the Workspace (guest collaborators) do not consume a Seat.
11. A “Paid Plan” is a form of the Service available in exchange for fees based on the number of Seats. Prices, payment methods, payment timing, proration when you change the number of Seats or your plan, and the terms for ending a Paid Plan are set out in the Notation based on the Act on Specified Commercial Transactions.
12. The “Customer” is the corporation or individual who subscribes to a Paid Plan and enters into this Agreement with us. There is one Customer per Workspace, and only the Customer is obliged to pay the Fees.
13. “Fees” means the consideration for a Paid Plan. Amounts, the unit of billing, and how proration is handled are set out in the Notation based on the Act on Specified Commercial Transactions.
14. “Ending the Paid Plan” (cancellation) means bringing your use of a Paid Plan to an end. It takes effect at the end of the current billing period, and your current plan stays available until then. However, where a Paid Plan ends under Section 6(4) of the Data Processing Agreement, that Section applies. Ending a Paid Plan does not delete the Workspace or its data; you can keep using it on the Free plan. It is a different procedure from cancelling your account or deleting a Workspace.
15. A “Billing Administrator” is a person designated by a Workspace owner to receive invoices, register payment methods and manage billing details on behalf of the Customer. There is one Billing Administrator per Workspace. The designation is also removed by the Workspace owner. A Billing Administrator need not be a member of the Workspace, and being designated as one does not confer any position under this Agreement.
16. A “free trial” is a form of provision under which a paid plan may be used at no charge for a limited period. Its length, the number of seats, the number of trials you may run at the same time, and the treatment on expiry are set out in Section J.
17. A “Workspace owner” is a member who holds the owner role, the highest of the Workspace roles (owner, administrator, editor and viewer). A Workspace owner is also an administrator.

B. Account Terms

Short version: A human must create your Account; you must be 13 or over; you must provide a valid email address; and you may not have more than one free Account. You alone are responsible for your Account and anything that happens while you are signed in to or using your Account. You are responsible for keeping your Account secure.

1. Account Controls
Users. Subject to these Terms, you retain ultimate administrative control over your User Account and the Content within it.
2. Required Information
You must provide a valid email address in order to complete the signup process. Any other information requested, such as your real name, is optional, unless you are accepting these terms on behalf of a legal entity (in which case we need more information about the legal entity) or if you opt for a paid Account, in which case additional information will be necessary for billing purposes.
3. Account Requirements
We have a few simple rules for User Accounts on IceShore's Service.
  • You must be a human to create an Account. Accounts registered by "bots" or other automated methods are not permitted. We do permit machine accounts:
  • A machine account is an Account set up by an individual human who accepts the Terms on behalf of the Account, provides a valid email address, and is responsible for its actions. A machine account is used exclusively for performing automated tasks. Multiple users may direct the actions of a machine account, but the owner of the Account is ultimately responsible for the machine's actions. You may maintain no more than one free machine account in addition to your free User Account.
  • One person or legal entity may maintain no more than one free Account (if you choose to control a machine account as well, that's fine, but it can only be used for running a machine).
  • You must be age 13 or older. While we are thrilled to see brilliant young coders get excited by learning to program, we must comply with Japanese law. IceShore does not target our Service to children under 13, and we do not permit any Users under 13 on our Service. If we learn of any User under the age of 13, we will terminate that User’s Account immediately. If you are a resident of a country outside the Japan, your country’s minimum age may be older; in such a case, you are responsible for complying with your country’s laws.
  • Your login may only be used by one person — i.e., a single login may not be shared by multiple people.
  • You may not use IceShore in violation of export control or sanctions laws of Japan or any other applicable jurisdiction. You may not use IceShore if you are or are working on behalf of a Specially Designated National (SDN) or a person subject to similar blocking or denied party prohibitions administered by a Japanese government agency. IceShore may allow persons in certain sanctioned countries or territories to access certain IceShore services pursuant to Japanese government authorizations.
    • 4. User Account Security
  • You are responsible for keeping your Account secure while you use our Service. The content of your Account and its security are up to you.
  • You are responsible for all content posted and activity that occurs under your Account (even when content is posted by others who have Accounts under your Account).
  • You are responsible for maintaining the security of your Account and password. IceShore cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
  • You will promptly notify IceShore if you become aware of any unauthorized use of, or access to, our Service through your Account, including any unauthorized use of your password or Account.
    • 5. Additional Terms
    In some situations, third parties' terms may apply to your use of IceShore. For example, you may be a member of an organization on IceShore with its own terms or license agreements; you may download an application that integrates with IceShore; or you may use IceShore to authenticate to another service. These Terms (including the documents listed in Section P.5) are our entire agreement with you. However, other parties' terms govern their relationships with you.
    6. Payment of Fees
  • Only the Customer is obliged to pay the Fees. The Workspace owner may, on behalf of the Customer, designate one Billing Administrator for the Workspace, or remove that designation, to receive invoices, register payment methods and manage billing details. A designation or removal by the Workspace owner is deemed to have been made by the Customer. Designating a Billing Administrator does not change the Customer's obligation to pay.
  • Payment of Fees by anyone other than the Customer (including a Billing Administrator) is valid as third-party performance under Article 474 of the Japanese Civil Code. However, that third party does not, by making the payment alone, acquire any position or rights under this Agreement.
  • The name shown on an invoice is part of your billing details, and we show the name registered by the Customer or a Billing Administrator. The name on an invoice does not determine who the parties to this Agreement are. Billing details (name, address, tax registration number and the email address invoices are sent to) are registered and changed through the screens provided by our payment processor.
    • 7. Taxes
  • Unless stated to include tax, amounts of Fees that we display are exclusive of tax.
  • The Customer is responsible for consumption tax, value added tax (VAT), goods and services tax (GST), sales tax and any other indirect taxes imposed on the Fees. Where we collect any such tax in accordance with law, we add it to the Fees at the time we invoice.
  • If the Customer is a business and the reverse charge mechanism (under which the recipient of the service reports and pays the tax) or a similar rule applies under the laws of the Customer's country, we do not charge that tax, and the Customer is responsible for reporting and paying it. In that case, the Customer must register a valid and accurate tax registration number in its billing details. If we are required to pay tax because the registered number is incorrect or invalid, we may charge that amount to the Customer.
  • The seller of the Service is Launchers Co., Ltd., a company incorporated in Japan. We receive the Fees through our payment processor, which is not the seller of the Service.

    • C. Acceptable Use

    Short version: IceShore hosts a wide variety of collaborative projects from all over the world, and that collaboration only works when our users are able to work together in good faith. While using the service, you must follow the terms of this section, which include some restrictions on content you can post, conduct on the service, and other limitations. In short, be excellent to each other.

    Your use of the Website and Service must not violate any applicable laws, including copyright or trademark laws, export control or sanctions laws, or other laws in your jurisdiction. You are responsible for making sure that your use of the Service is in compliance with laws and any applicable regulations.
    Compliance with Laws and Regulations
    You are responsible for using the Service in compliance with all applicable laws, regulations, and all of our Acceptable Use Policies. These policies may be updated from time to time.
    Content Restrictions
    Under no circumstances will Users upload, post, host, execute, or transmit any Content that:
    • is unlawful or promotes unlawful activities;
    • is or contains sexually obscene content;
    • is libelous, defamatory, or fraudulent;
    • is discriminatory or abusive toward any individual or group;
    • gratuitously depicts or glorifies violence, including violent images;
    • is or contains false, inaccurate, or intentionally deceptive information that is likely to adversely affect the public interest (including health, safety, election integrity, and civic participation);
    • contains or installs any active malware or exploits, or uses our platform for exploit delivery (such as part of a command and control system); or
    • infringes any proprietary right of any party, including patent, trademark, trade secret, copyright, right of publicity, or other right.
    Conduct Restrictions
    While using the Service, under no circumstances will you:
    • harass, abuse, threaten, or incite violence towards any individual or group, including our employees, officers, and agents, or other users;
    • post off-topic content, or interact with platform features, in a way that significantly or repeatedly disrupts the experience of other users;
    • use our servers for any form of excessive automated bulk activity (for example, spamming or cryptocurrency mining), to place undue burden on our servers through automated means, or to relay any form of unsolicited advertising or solicitation through our servers, such as get-rich-quick schemes;
    • use our servers to disrupt or to attempt to disrupt, or to gain or to attempt to gain unauthorized access to, any service, device, data, account or network;
    • impersonate any person or entity, including any of our employees or representatives, including through false association with IceShore, or by fraudulently misrepresenting your identity or site's purpose; or
    • violate the privacy of any third party, such as by posting another person's personal information without consent.
    Services Usage Limits
    You will not reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without our express written permission.
    Information Usage Restrictions
    Scraping refers to extracting information from our Service via an automated process, such as a bot or webcrawler. Scraping does not refer to the collection of information through our API. Please see Section H of our Terms of Service for our API Terms.
    You may not use information from the Service (whether scraped, collected through our API, or obtained otherwise) for spamming purposes, including for the purposes of sending unsolicited emails to users or selling User Personal Information (as defined in the IceShore Privacy Statement), such as to recruiters, headhunters, and job boards.
    Your use of information from the Service must comply with the IceShore Privacy Statement.
    No Scraping or Automated Collection
    You may not use bots, crawlers, spiders, scrapers, or any other automated means to extract, collect, copy, store, or index the Service's content, data, or rendered output (including architecture diagrams, ADL, SVG, figures, and source code) without our prior written permission. Bulk or repeated retrieval, whether or not via the API, is likewise prohibited. You must respect `robots.txt`, rate limits, and any other technical access controls we put in place. The restrictions in this section prevail over any permission in these Terms.
    No Reverse Engineering
    Except to the extent expressly permitted by applicable law, you may not reverse engineer, decompile, disassemble, analyze, or reconstruct the Service, its software and client code (including HTML/CSS/JavaScript), its rendering engine, its algorithms, or its data structures (including the ADL schema).
    No Derivative or Competing Products
    You may not reproduce, imitate, or adapt the Service's visual design, user interface, look and feel, diagram rendering logic, or its output in order to create a competing or derivative product or service.
    No Circumvention of Technical Protection Measures
    You may not circumvent, disable, or bypass any authentication, access control, usage restriction, watermark, or other technical protection measure relating to the Service.
    Benchmarking and Competitive Use
    You may not use the Service for the purpose of developing or evaluating (including benchmarking) a competing product or service, or publishing the results thereof, without our prior written consent.
    Trade Secrets and Confidential Information
    The non-public structures, methods, algorithms, and output that you may learn through the Service constitute our intellectual property and trade secrets. Unauthorized extraction, use, or disclosure of them, or any act that violates unfair competition or other laws, may result in legal measures including suspension of your Account, blocking of access, injunctive relief, and claims for damages.
    Privacy
    Misuse of User Personal Information is prohibited.
    Any person, entity, or service collecting data from the Service must comply with the IceShore Privacy Statement, particularly in regards to the collection of User Personal Information. If you collect any User Personal Information from the Service, you agree that you will only use that User Personal Information for the purpose for which that User has authorized it. You agree that you will reasonably secure any User Personal Information you have gathered from the Service, and you will respond promptly to complaints, removal requests, and "do not contact" requests from us or other users.
    Excessive Bandwidth Use
    The Service's bandwidth limitations vary based on the features you use. If we determine your bandwidth usage to be significantly excessive in relation to other users of similar features, we reserve the right to suspend your Account, throttle your file hosting, or otherwise limit your activity until you can reduce your bandwidth consumption. We also reserve the right—after providing advance notice—to delete contents that we determine to be placing undue strain on our infrastructure.
    Advertising on IceShore
    While we understand that you may want to promote your Content by posting supporters' names or logos in your Account, the primary focus of the Content posted in or through your Account to the Service should not be advertising or promotional marketing. You may include links, and promotional text in the content associated with your Account, but they must be related to the project you are hosting on IceShore. You may not advertise in other Users' Accounts, such as by posting monetized or excessive bulk content.
    You may not promote or distribute content or activity that is illegal or otherwise prohibited by our Terms of Service or Acceptable Use Policy, including excessive automated bulk activity (for example, spamming), get-rich-quick schemes, and misrepresentation or deception related to your promotion.
    If you decide to post any promotional materials in your Account, you are solely responsible for complying with all applicable laws and regulations. We reserve the right to remove any promotional materials or advertisements that, in our sole discretion, violate any IceShore terms or policies.
    Spam and Inauthentic Activity on IceShore
    Automated excessive bulk activity and coordinated inauthentic activity, such as spamming, are prohibited on IceShore. Prohibited activities include:
    • bulk distribution of promotions and advertising prohibited by IceShore terms and policies
    • inauthentic interactions, such as fake accounts and automated inauthentic activity
    • rank abuse, such as automated bookmarking or following
    • creation of or participation in contents for the purpose of the proliferation of inauthentic activity
    • using IceShore as a platform for propagating abuse on other platforms
    • phishing or attempted phishing
    IceShore reserves the right to remove any Content in violation of this policy.
    User Protection
    You must not engage in activity that significantly harms other users. We will resolve disputes in favor of protecting users as a whole.

    D. User-Generated Content

    Short version: You own content you create, but you allow us certain rights to it, so that we can display and share the content you post. You still have control over your content, and responsibility for it, and the rights you grant us are limited to those we need to provide the service. We have the right to remove content or close Accounts if we need to.

    1. Responsibility for User-Generated Content
    You may create or upload User-Generated Content while using the Service. You are solely responsible for the content of, and for any harm resulting from, any User-Generated Content that you post, upload, link to or otherwise make available via the Service, regardless of the form of that Content. We are not responsible for any public display or misuse of your User-Generated Content.
    2. IceShore May Remove Content
    We have the right to refuse or remove any User-Generated Content that, in our sole discretion, violates any laws or IceShore terms or policies.
    3. Ownership of Content, Right to Post, and License Grants
    You retain ownership of and responsibility for Your Content. If you're posting anything you did not create yourself or do not own the rights to, you agree that you are responsible for any Content you post; that you will only submit Content that you have the right to post; and that you will fully comply with any third party licenses relating to Content you post.
    Because you retain ownership of and responsibility for Your Content, we need you to grant us — and other IceShore Users — certain legal permissions, listed in Sections D.4 — D.7. These license grants apply to Your Content. If you upload Content that already comes with a license granting IceShore the permissions we need to run our Service, no additional license is required. You understand that you will not receive any payment for any of the rights granted in Sections D.4 — D.7. The licenses you grant to us will end when Your Content is erased from our storage (Section 11 of the Data Processing Agreement), unless other Users have duplicated it.
    4. License Grant to Us
    We need the legal right to do things like host Your Content, publish it, and share it. You grant us and our legal successors the right to store, archive, parse, and display Your Content, and make incidental copies, as necessary to provide the Service. This license includes the right to do things like copy it to our database and make backups; show it to you and other users; parse it into a search index or otherwise analyze it on our servers; share it with other users; and perform it, in case Your Content is something like music or video.
    5. License Grant to Other Users
    Any User-Generated Content you post publicly, including comments and contributions to other Users' contents, may be viewed by others. By setting your contents to be viewed publicly, you agree to allow others to view and "duplicate" your contents (this means that others may make their own copies of Content from your content in contents they control).
    If you set your pages and contents to be viewed publicly, you grant each User of IceShore a nonexclusive, worldwide license to use, display, and perform Your Content through the IceShore Service and to reproduce Your Content solely on IceShore as permitted through IceShore's functionality (for example, through duplicate). You may grant further rights if you adopt a license. If you are uploading Content you did not create or own, you are responsible for ensuring that the Content you upload is licensed under terms that grant these permissions to other IceShore Users.
    6. Contributions Under content License
    Whenever you add any posts to Content containing notice of a license, you license that posts under the same terms, and you agree that you have the right to license that posts under those terms. If you have a separate agreement to license that posts under different terms, such as a contributor license agreement, that agreement will supersede.
    Isn't this just how it works already? Yep. This is widely accepted as the norm in the open-source community; it's commonly referred to by the shorthand "inbound=outbound". We're just making it explicit.
    7. Moral Rights
    You retain all moral rights to Your Content that you upload, publish, or submit to any part of the Service, including the rights of integrity and attribution. However, you waive these rights and agree not to assert them against us, to enable us to reasonably exercise the rights granted in Section D.4, but not otherwise.
    To the extent this agreement is not enforceable by applicable law, you grant IceShore the rights we need to use Your Content without attribution and to make reasonable adaptations of Your Content as necessary to render the Website and provide the Service.

    E. Private content

    Short version: We treat private content as confidential. Our personnel view it only to respond to a support request, to maintain security and integrity, to respond to outages or misuse, to comply with the law, or with your consent (Section 4(4) of the Data Processing Agreement).

    1. Control of Private content
    Some Accounts may have private content, which allow the User to control access to Content.
    2. Confidentiality of Private content
    IceShore considers the private contents to be confidential to you. IceShore will protect the contents from unauthorized use, access, or disclosure in the same manner that we would use to protect our own confidential information of a similar nature and in no event with less than a reasonable degree of care.
    3. Access
  • Our personnel view your private content only in the cases set out in Section 4(4) of the Data Processing Agreement.
  • You may choose to enable additional access to your private contents.
  • Additionally, we may be compelled by law to disclose the contents of your private contents.

    • F. Copyright Infringement

    If you are a copyright owner and you believe that content on IceShore violates your rights, please contact us by emailing legal@iceshore.ai. There may be legal consequences for sending a false or frivolous takedown notice. Before sending a takedown request, you must consider legal uses such as fair use and licensed uses.

    We will terminate the Accounts of repeat infringers of this policy.

    G. Intellectual Property Notice

    Short version: We own the service and all of our content. In order for you to use our content, we give you certain rights to it, but you may only use our content in the way we have allowed.

    1. IceShore's Rights to Content
    IceShore and our licensors, vendors, agents, and/or our content providers retain ownership of all intellectual property rights of any kind related to the Website and Service. We reserve all rights that are not expressly granted to you under this Agreement or by law. The look and feel of the Website and Service is copyright Launchers Co., Ltd. All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML/CSS, Javascript, or visual design elements or concepts without express written permission from IceShore.
    2. IceShore Trademarks and Logos
    "IceShore™" and our other names, logos, and marks are trademarks of Launchers Co., Ltd. (IceShore is the subject of a pending trademark application and is displayed with the ™ symbol). "Conccent" and "ForkMe" are former names under which the Service was previously provided by Reindeer Technology Pte. Ltd. You may not use our trademarks, logos, or marks without our prior written permission.

    H. API Terms

    Short version: You agree to these Terms of Service, when using any of IceShore's APIs (Application Provider Interface), including use of the API through a third party product that accesses IceShore.

  • Abuse or excessively frequent requests to IceShore via the API may result in the temporary or permanent suspension of your Account's access to the API. IceShore, in our sole discretion, will determine abuse or excessive usage of the API.
  • You may not share API tokens to exceed IceShore's rate limitations.
  • You may not use the API to download data or Content from IceShore for spamming purposes, including for the purposes of selling IceShore users' personal information, such as to recruiters, headhunters, and job boards.
  • All use of the IceShore API is subject to these Terms of Service and the IceShore Privacy Statement.
  • IceShore may offer subscription-based access to our API for those Users who require high-throughput access or access that would result in resale of IceShore's Service.

    • I. Beta Previews

    Short version: Beta Previews may not be supported or may change at any time, you may receive confidential information through those programs that must remain confidential while the program is private, and we'd love your feedback to make our Beta Previews better.

    1. Subject to Change
    Beta Previews may not be supported and may be changed at any time without notice. In addition, Beta Previews do not come with the same commitments on quality or availability as the Service. However, the Data Processing Agreement (including its security measures) applies equally to Customer Data (as defined in that agreement) handled in Beta Previews. By using a Beta Preview, you use it at your own risk.
    2. Confidentiality
    As a user of Beta Previews, you may get access to special information that isn’t available to the rest of the world. Due to the sensitive nature of this information, it’s important for us to make sure that you keep that information secret.
    Confidentiality Obligations.
    You agree that any non-public Beta Preview information we give you, such as information about a private Beta Preview, will be considered IceShore’s confidential information (collectively, “Confidential Information”), regardless of whether it is marked or identified as such. You agree to only use such Confidential Information for the express purpose of testing and evaluating the Beta Preview (the “Purpose”), and not for any other purpose. You should use the same degree of care as you would with your own confidential information, but no less than reasonable precautions to prevent any unauthorized use, disclosure, publication, or dissemination of our Confidential Information. You promise not to disclose, publish, or disseminate any Confidential Information to any third party, unless we don’t otherwise prohibit or restrict such disclosure (for example, you might be part of a IceShore-organized group discussion about a private Beta Preview feature).
    Exceptions.
    Confidential Information will not include information that is: (a) or becomes publicly available without breach of this Agreement through no act or inaction on your part (such as when a private Beta Preview becomes a public Beta Preview); (b) known to you before we disclose it to you; (c) independently developed by you without breach of any confidentiality obligation to us or any third party; or (d) disclosed with permission from IceShore. You will not violate the terms of this Agreement if you are required to disclose Confidential Information pursuant to operation of law, provided IceShore has been given reasonable advance written notice to object, unless prohibited by law.
    3. Feedback
    We’re always trying to improve of products and services, and your feedback as a Beta Preview user will help us do that. If you choose to give us any ideas, know-how, algorithms, code contributions, suggestions, enhancement requests, recommendations or any other feedback for our products or services (collectively, “Feedback”), you acknowledge and agree that IceShore will have a royalty-free, fully paid-up, worldwide, transferable, sub-licensable, irrevocable and perpetual license to implement, use, modify, commercially exploit and/or incorporate the Feedback into our products, services, and documentation.

    J. Cancellation and Termination

    Short version: You may close your Account at any time. If you do, we'll treat your information responsibly.

    1. Account Cancellation
    It is your responsibility to cancel your Account with IceShore properly!. You can cancel your Account by going into your setting dialog in the global navigation bar at the top of the screen. We cannot cancel Accounts in response to an email or phone request. This does not apply to requests for deletion of personal information or similar requests under the Privacy Statement. If you have subscribed to a Paid Plan, you may end it at any time from the settings screen, and it takes effect on the last day of the current billing period (except where it ends under Section 6(4) of the Data Processing Agreement). Ending a Paid Plan is a separate procedure from cancelling your Account or deleting a Workspace.
    2. Upon Cancellation
  • We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. When your Account is cancelled, we promptly replace the user name and email address in your account registration with non-identifying values, erase your profile image and biography, and delete your consent and connection records. Consent and connection records are automatically deleted 12 months from the date of the record. Information that we are legally obligated to retain is kept to that extent. This information can not be recovered once your Account is cancelled. User names and email addresses in records of Workspace activity, invitations and join requests are handled under the Data Processing Agreement, and security records are kept for the period set out in the Privacy Statement.
  • However, we will not delete Content itself, the access rights of other users to the content, posts that you have contributed to other Users' content, or contents that other Users have duplicated, by your account cancellation.
    • 3. IceShore May Terminate
    IceShore has the right to suspend or terminate your access to all or any part of the Website at any time, with or without cause, with or without notice, effective immediately. IceShore reserves the right to refuse service to anyone for any reason at any time.
    4. Expiry of a free trial
    Before you subscribe to a paid plan, you can try it at no charge for a limited period. The period is 14 days and the trial includes one seat. No payment method is required. You can run up to three trials at the same time under one account.
    When the period expires, the Workspace moves to the Free plan automatically. Unless you subscribe, no paid plan begins automatically and no fee is charged.
    The Workspace and its data are not deleted. Anyone who is a member of the Workspace at the time of the move can continue to view the architectures in it. After the move, however, no one — including administrators — can edit them. If you have connected an AI tool (MCP), you can retrieve the contents of an architecture and save it to your own personal workspace to keep editing. After the move you can also no longer invite new members. Every share link already issued becomes invalid, and subscribing again later does not restore those links automatically — issue new ones if you need them. The audit log can be viewed for the period set for the Free plan.
    We may change the length of a free trial, the number of seats, and the number of trials you may run at the same time. Any such change follows Section O: Changes to These Terms.
    5. Survival
    All provisions of this Agreement which, by their nature, should survive termination will survive termination — including, without limitation: ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

    K. Communications with IceShore

    Short version: We use email and other electronic means to stay in touch with our users.

    1. Electronic Communication Required
    For contractual purposes, you (1) consent to receive communications from us in an electronic form via the email address you have submitted or via the Service; and (2) agree that all Terms of Service, agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that those communications would satisfy if they were on paper. This section does not affect your non-waivable rights.
    2. Legal Notice to IceShore Must Be in Writing
    Communications made through email or IceShore Support's messaging system will not constitute legal notice to IceShore or any of its officers, employees, agents or representatives in any situation where notice to IceShore is required by contract or any law or regulation. Legal notice to IceShore must be in writing and served on IceShore's legal agent. However, notices, requests and other communications under the Data Processing Agreement and the Privacy Statement may be made by email as provided in those documents.
    3. No Phone Support
    IceShore only offers support via email, in-Service communications, and electronic messages. We do not offer telephone support.

    L. Disclaimer of Warranties

    Short version: We provide our service as is, and we make no promises or guarantees about this service. Please read this section carefully; you should understand what to expect.

  • IceShore provides the Website and the Service “as is” and “as available,” without warranty of any kind. Without limiting this, we expressly disclaim all warranties, whether express, implied or statutory, regarding the Website and the Service including without limitation any warranty of merchantability, fitness for a particular purpose, title, security, accuracy and non-infringement.
  • IceShore does not warrant that the Service will meet your requirements; that the Service will be uninterrupted, timely, secure, or error-free; that the information provided through the Service is accurate, reliable or correct; that any defects or errors will be corrected; that the Service will be available at any particular time or location; or that the Service is free of viruses or other harmful components. You assume full responsibility and risk of loss resulting from your downloading and/or use of files, information, content or other material obtained from the Service.

    • M. Limitation of Liability

    Short version: We will not be liable for damages or losses arising from your use or inability to use the service or otherwise arising under this agreement. Please read this section carefully; it limits our obligations to you.

    You understand and agree that we will not be liable to you or any third party for any loss of profits, use, goodwill, or data, or for any incidental, indirect, special, consequential or exemplary damages, however arising, that result from
  • the use, disclosure, or display of your User-Generated Content;
  • your use or inability to use the Service;
  • any modification, price change, suspension or discontinuance of the Service;
  • the Service generally or the software or systems that make the Service available;
  • unauthorized access to or alterations of your transmissions or data;
  • statements or conduct of any third party on the Service;
  • any other user interactions that you input or receive through your use of the Service; or
  • any other matter relating to the Service.
    • Our liability is limited whether or not we have been informed of the possibility of such damages, and even if a remedy set forth in this Agreement is found to have failed of its essential purpose. We will have no liability for any failure or delay due to matters beyond our reasonable control. However, this Section and Sections L and N do not apply to damage caused by the willful misconduct or gross negligence of IceShore (including its representatives and the persons it uses), and, where you are a consumer under the Consumer Contract Act, they do not apply to the extent that Act renders them void.

    N. Release and Indemnification

    Short version: You are responsible for your use of the service. If you harm someone else or get into a dispute with someone else, we will not be involved.

  • If you have a dispute with one or more Users, you agree to release IceShore from any and all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.
  • You agree to indemnify us, defend us, and hold us harmless from and against any and all claims, liabilities, and expenses, including attorneys’ fees, arising out of your use of the Website and the Service, including but not limited to your violation of this Agreement, provided that IceShore (1) promptly gives you written notice of the claim, demand, suit or proceeding; (2) gives you sole control of the defense and settlement of the claim, demand, suit or proceeding (provided that you may not settle any claim, demand, suit or proceeding unless the settlement unconditionally releases IceShore of all liability); and (3) provides to you all reasonable assistance, at your expense.

    • O. Changes to These Terms

    Short version: We want our users to be informed of important changes to our terms, but some changes aren't that important — we don't want to bother you every time we fix a typo. So while we may modify this agreement at any time, we will notify users of any material changes.

  • We may change these Terms under Article 548-4 of the Japanese Civil Code. When we do, we will announce the revised terms and their effective date on our Website or by email a reasonable period before the effective date.
  • We will notify our Users of material changes to this Agreement, such as price increases by posting a notice on our Website or sending email to the primary email address specified in your IceShore account.
  • We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Website (or any part of it) with or without notice.

    • P. Miscellaneous

    1. Governing Law
    Except to the extent applicable law provides otherwise, this Agreement between you and IceShore and any access to or use of the Website or the Service are governed by laws of Japan, without regard to conflict of law provisions. The Tokyo District Court has exclusive jurisdiction as the court of first instance over any dispute relating to this Agreement, the Website or the Service, except where applicable law allows you to bring proceedings in a different court.
    2. Assignment
    IceShore may assign or delegate these Terms of Service, the IceShore Privacy Statement and the Data Processing Agreement, in whole or in part, to any person or entity at any time with or without your consent, including the license grant in Section D.4. However, IceShore may assign the Data Processing Agreement only together with a merger, business transfer or other succession of business, and IceShore's delegation of obligations under it is subject to Section 6 of that agreement. You may not assign or delegate any rights or obligations under the Terms of Service, the Privacy Statement or the Data Processing Agreement without our prior written consent, and any assignment or delegation by you without that consent is void.
    3. Section Headings and Summaries
    Throughout this Agreement, each section includes titles and brief summaries of the following terms and conditions. These section titles and brief summaries are not legally binding.
    4. Severability, No Waiver, and Survival
    If any part of this Agreement is held invalid or unenforceable, that portion of the Agreement will be construed to reflect the parties’ original intent. The remaining portions will remain in full force and effect. Any failure on the part of IceShore to enforce any provision of this Agreement will not be considered a waiver of our right to enforce such provision. Our rights under this Agreement will survive any termination of this Agreement.
    5. Amendments; Complete Agreement
    This Agreement may only be modified by a written amendment signed by an authorized representative of IceShore, or by the posting by IceShore of a revised version in accordance with Section O. Changes to These Terms. These Terms of Service, together with the IceShore Privacy Statement, the IceShore Data Processing Agreement and the Notation based on the Act on Specified Commercial Transactions, represent the complete and exclusive statement of the agreement between you and us. This Agreement supersedes any proposal or prior agreement oral or written, and any other communications between you and IceShore relating to the subject matter of these terms including any confidentiality or nondisclosure agreements.
    6. Renaming (Continuity from Conccent)
    The Service "IceShore" is the new name of the service previously offered by Reindeer Technology Pte. Ltd. under the names "Conccent" (and earlier "ForkMe"); it is now provided and operated by Launchers Co., Ltd. Only the name has changed; the identity of the service — including the rights and obligations under these Terms and the continuity of your Account and Content — is preserved. Any reference to "Conccent" or "ForkMe" in prior agreements, notices, or other documents shall be read as referring to "IceShore," unless the context requires otherwise.
    7. Governing Language
    The Japanese version of these Terms is the authoritative text. Even where a translation into English or any other language is provided, in the event of any discrepancy or inconsistency between the Japanese version and a translation, the Japanese version shall prevail.
    8. Questions
    Questions about the Terms of Service? Contact us by emailing legal@iceshore.ai.